5k77 Privacy Policy

5k77 ("we", "us", "our") is committed to protecting the personal data of all registered users and visitors to the 5k77 platform. This Privacy Policy describes in plain terms how we collect, use, store and protect your personal information, and how you can exercise control over your data. This policy applies to all services available through the 5k77 website at 5k77.org, including sports betting, cricket betting, live casino, slot games, and all associated account and payment services.

By registering an account or continuing to use the 5k77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should discontinue use of the platform and contact support to close your account.

⚙️2. How We Use Your Data

5k77 uses the personal data we collect for the following specific purposes. We will only use your data in ways that are compatible with the purpose for which it was collected.

• Account ManagementTo create, verify and maintain your 5k77 account, including processing your registration, verifying your age and identity, managing your account settings, authenticating your login sessions, and communicating with you about your account status, transactions and security alerts.
• Service DeliveryTo provide the core services of the 5k77 platform, including processing deposits and withdrawals via bKash, Nagad and Rocket, settling bets on cricket, BPL, IPL and other markets, delivering promotional bonuses and free spins to your account, and providing customer support.
• Legal & ComplianceTo comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) checks, age verification requirements, KYC processes, fraud prevention, and responding to lawful requests from regulatory bodies or law enforcement authorities in Bangladesh.
• Platform ImprovementTo analyse usage patterns, identify technical issues, conduct internal research, test new features, and improve the overall user experience on the 5k77 platform. Any analysis carried out for these purposes uses aggregated or anonymised data wherever possible.
• Marketing & PromotionsWhere you have given consent, to send you promotional offers, bonus notifications, cricket season updates, BPL and IPL match-day promotions, and other marketing communications by SMS or in-platform notification. You may withdraw consent for marketing communications at any time by updating your account notification settings or by contacting support.

🤝4. Sharing Your Personal Data

5k77 does not sell, rent or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

• Payment PartnersWe share necessary financial data with our payment processing partners — including bKash, Nagad and Rocket — to process your deposit and withdrawal transactions. These partners receive only the minimum data required to complete the transaction and are contractually prohibited from using your data for any other purpose.
• Technology & Service ProvidersWe use third-party technology providers for functions such as game content delivery (e.g. Pragmatic Play, Evolution Gaming), cloud hosting, cybersecurity, analytics and customer support tooling. These providers act as data processors on our behalf and are bound by strict data processing agreements that limit their use of your data to the specific services they provide to 5k77.
• Legal & Regulatory AuthoritiesWe may disclose your personal data to relevant regulatory bodies, law enforcement agencies or courts in Bangladesh when we are legally required to do so, or when disclosure is necessary to protect the rights, property or safety of 5k77, its users or the public. We will only disclose the minimum information necessary to satisfy the legal requirement.
• Business TransfersIn the event that 5k77 undergoes a merger, acquisition, restructuring or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.

🗄️6. Data Retention

5k77 retains your personal data for as long as your account remains active and for such additional period as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. The following general retention periods apply.

Account data and transaction records are generally retained for a minimum of 5 years from the date of account closure or last transaction — whichever is later — in line with financial record-keeping obligations. KYC documentation is retained for a minimum of 5 years from the end of the business relationship, as required by anti-money-laundering regulations. Marketing preference data is retained only for as long as you have an active account or until you withdraw consent, whichever is sooner. Technical and usage logs are retained for up to 12 months on a rolling basis for security and fraud detection purposes.

✅8. Your Data Rights

As a user of the 5k77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 5k77 support at [email protected]. We will respond to all verified requests within a reasonable timeframe.

• Right of AccessYou have the right to request a copy of the personal data 5k77 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to RectificationYou have the right to request that any inaccurate or incomplete personal data we hold about you be corrected or updated. If you believe any information in your 5k77 account is incorrect, you may update it directly in your account settings or by contacting support.
• Right to ErasureYou have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where you object to processing and there are no overriding legitimate grounds. Please note that this right is subject to legal retention obligations — we may be required to retain certain data regardless of an erasure request.
• Right to Restrict ProcessingYou have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while an objection to processing is being assessed.
• Right to Data PortabilityWhere processing is based on consent or contractual necessity, you have the right to receive a copy of the personal data you provided to us in a structured, commonly used and machine-readable format.
• Right to ObjectYou have the right to object to the processing of your personal data where that processing is based on legitimate interests or is carried out for direct marketing purposes. Where you object to direct marketing, we will stop processing your data for that purpose immediately.

🔗10. Third-Party Links

The 5k77 platform may, from time to time, contain references to or integrations with third-party services — such as payment partners or game providers — whose privacy practices are governed by their own privacy policies, not this one. 5k77 is not responsible for the privacy practices, content or security of any third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with the 5k77 platform.

📧12. Contact & Data Protection

If you have any questions, concerns or requests relating to this Privacy Policy or the way 5k77 handles your personal data, please contact our support team. We are committed to resolving all data-related queries promptly and transparently.